Shipping policy
SHIPPING POLICY:
We ship three days a week, Monday, Wednesday, Friday. Cup Easels is not responsible for shipping costs due to incorrect or incomplete addresses, so please double check your address when you order!
SHIPPING DELAYS:
Orders to the continental US are typically delivered in 2 weeks or less through Canada Post (Via USPS). Tracking information is only provided when customers choose UPS shipping methods.
We do not guarantee package delivery times, and can't offer refunds on shipping due to a missed delivery expectation. We do not offer next-day service, as there's no guarantee it will arrive to you on time, due to our location and increased demands of the postal service.
Cup Easels is not responsible for any lost or stolen packages.
INTERNATIONAL SHIPPING + DUTIES/IMPORT:
We ship to nearly every country worldwide. Customers are 100% responsible for all Duty/VAT/Customs fees, so please check on your own countries policies for expected costs involved. We do not offer express services for international, due to the high cost and poor reliability.
International delivery times are generally between 2-6 weeks. Please expect longer shipping times during the holiday seasons. We do not offer shipping time-frame guarantees, but do take 100% responsibility for your package arriving safely.